Privacy

This website has no contact forms, user accounts, cookies, analytics or advertising tools. We do not use it to collect personal information from you directly.

When you visit, our website hosting provider automatically processes technical information needed to deliver and protect the site, such as your IP address, browser type, the pages requested and the time of each request.

If you email us, we receive the information you choose to include, such as your name, email address, organisation, the content of your message and any attachments.

Please do not send patient information or other sensitive information to us by email.

We use the information you send us to respond to your enquiry, discuss products and supply arrangements, and manage our relationships with customers, suppliers and manufacturing partners.

Technical information processed by our hosting provider is used to deliver the website, keep it secure and resolve technical problems.

We do not sell personal information. We may disclose it where we are required or authorised to do so by law.

We keep enquiry correspondence for as long as we need it for these purposes, or to meet our legal and record-keeping obligations.

This website is hosted by Netlify, Inc., which processes the technical information described above on our behalf. Our email is provided by a third-party email service provider, which stores the messages we send and receive. These providers may store or process information outside Australia, including in the United States.

The website’s fonts and images are served from this website. It does not load third-party scripts, embedded content, analytics or advertising tools.

We take reasonable steps to protect the personal information we hold. However, no method of transmitting information over the internet is completely secure.

To ask about this policy, request access to or correction of personal information we hold about you, or make a privacy complaint, please contact:

Adam Arden
Ostra Medical Pty Ltd
adam@ostramedical.com

We will review your request and respond to you. If you are not satisfied with our response, you may be able to contact the Office of the Australian Information Commissioner at oaic.gov.au.

10 October 2026

We may update this policy from time to time. The current version is always published on this page.